Reviews
State Farm® Agent Erin De Lira
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Star Puppy
November 6, 2026
"Hello! My name is Danielle. Everyone, stop what you’re doing, I have incredible news.
Jacqueline Brannon (Jackie💖 we’re bff’s now, don’t be jealous) has the answers to all your insurance needs. Professionalism? Outstanding. Expertise? Vast. Personable? Oh, sweet summer child, you don’t even know how much you need the warmth, patience, genuine care and kindness she (Jackie 💖) brings to the table.
As a new homebuyer, my mind and attention has been pulled in roughly 12 million directions on the daily for months on end. So, imagine my shock and delight when I first called in to set up/switch several forms of insurance that confused and frightened me (life, hazard/home owner’s, and most dastardly: caaaar) and Jaqueline (Jackie💖) with grace, respect and truly exceptional compassion walked me through every detail. She created a space where I felt comfortable to openly discuss which configuration(s) best suited my needs AND budget. She especially took time to assuage my nerves by explaining each inner working of my policies in thorough yet easily understandable terms.
Ummmmm, can we say “supercalifragilisticexpialidocious”-level service?? Well I can and I do (five times fast, even)!
In all seriousness, I have been astounded by how easy and overtly pleasant this process has been thanks to this agency but especially Jaqueline (Jackie 💖). I know how stressful insurance is and I can’t recommend Mrs. Brannon enough. Do yourself a favor and take my word.
—Danielle"
Meredith McConnell
October 31, 2026
"Roshni was so kind and welcoming at the State Farm booth in downtown Woodstock!"
We responded:
"Meredith, thank you for taking the time to leave us a review! I'm happy to hear that Roshni made you feel welcome at our booth in downtown Woodstock. We appreciate your support!"
Angela Gabriela
October 31, 2026
"Roshini as fantastic! The kids had so much fun 🤩"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm happy to hear that Roshini made the experience enjoyable for you and the kids. We love creating a welcoming atmosphere for everyone. Feel free to reach out if you need anything else!"
Karla Gomes
October 31, 2026
"Erin is amazing! Definitely recommend:)"
We responded:
"Karla, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with me. Your recommendation means a lot. Feel free to reach out if you need anything else!"
jordana lira
October 31, 2026
"Omg! Erin De Lira’s office is amazing! They take care of all of my insurance needs and we have 4 teens drivers can you imagine it ?!! At our household between personal and business cars we have 8 vehicles. They got me the BEST rates ever ❤️ plus home owners insurance we’ve got some properties. Love them !! (We have similar last names but not related at all)"
We responded:
"Thank you, Jordana! I'm really happy to hear that our office has been able to take care of your insurance needs, especially with so many vehicles and properties. It's great to know you’re satisfied with the rates and coverage we found for you. If there's anything else we can assist you with, just let us know!"
Kaelin Stroschein
October 31, 2026
"Great experience and friendly people!"
We responded:
"Thank you, Kaelin! I'm happy to hear you had a great experience with our team. We strive to make everyone feel welcome and supported. Let us know if we can help with anything else!"
Outback Deck Atlanta
October 31, 2026
"We love Erin De Lira! Thank you for hanging out in our community!"
We responded:
"Thank you! I'm happy to be part of such a wonderful community. We appreciate your support!"
David Barnes
October 31, 2026
"I love working with Erin. She is amazing. J highly recommend her!"
We responded:
"Thank you, David! I'm really happy to hear that you've had such a positive experience working with us. Your recommendation means a lot. We're always here if you need anything else!"
Collingswood Board
October 29, 2026
"Our community members appreciate the responsiveness of this team. They always answer the phone and address any questions we have. Thank you!"
We responded:
"Thank you! I’m pleased to learn that our team has been attentive and supportive of your community’s requirements. We consistently aim to be accessible and respond to any inquiries you may have. We are always glad to assist if any issues arise!"
Franklin Reyes
October 28, 2026
"I got a policy for my Cadillac, quick and affordable. Paola was great explaining all my coverages. Will recommend to my friends and family."
We responded:
"Franklin, thank you for taking the time to leave us a review! I'm happy to hear that Paola was able to explain your coverages clearly and that you found our policy both quick and affordable. We appreciate your recommendation to your friends and family. Feel free to reach out if you need anything else!"
Alejandro Saldana
October 28, 2026
"If you want an insurance agent who has your best interest at heart look no further. Jimena was awesome & took her time to truly understand what I was looking for. 10/10."
We responded:
"Alejandro, thank you for taking the time to leave us a review! I'm really glad to hear that Jimena was able to help you find exactly what you needed. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
Keller Novy
October 28, 2026
"the best office ever!"
We responded:
"Keller, thank you for the 5 stars! I'm happy to hear you think so highly of our office. We strive to provide the best service possible. Let us know if we can help with anything else!"
Xavier Boateng
October 27, 2026
"Very Very Nice individuals who are very well spoken and mindful to their customers!"
We responded:
"Thank you, Xavier, for your kind words! I'm happy to hear that you found our team to be both courteous and attentive. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
Addison Kyle
October 27, 2026
"The team was very helpful and supportive when I needed help!"
We responded:
"Addison, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to provide the support you needed. We're always here to help if anything comes up."
Emilia Mamedova
October 27, 2026
"Great customer service, spoke to Carlie She was very kind and helpful!"
We responded:
"Emilia, we appreciate you taking the time to share your feedback! I'm glad to hear that Carlie was friendly and supportive during your experience. We aim to deliver excellent customer service, and it's fantastic to know we fulfilled your expectations. Don't hesitate to contact us if you require any further assistance!"
Moni Hicks
October 24, 2026
"Such an amazing team with great energy. Very informative and supportive. Felt very welcomed and heard"
We responded:
"Moni, thank you for taking the time to leave us a review! I'm happy to know you felt welcomed and supported by our team. We always aim to provide informative and friendly service. Let us know if we can help with anything else!"
Hober Rendón
October 22, 2026
"Excellent customer service! From the moment I walked into the office, I felt comfortable and welcomed. The person who assisted me was incredibly kind, professional, and patient throughout the entire process of getting my auto and renters insurance. One thing I especially loved is that they offer services in multiple languages, which makes communication so much easier and helps everyone feel welcome. Overall, it was a wonderful experience, and I couldn’t be happier with the service I received. I highly recommend them 100%"
We responded:
"Hober, thank you for leaving such a thoughtful review! I'm really happy to hear that you felt comfortable and welcomed in our office. It's great to know that our team's kindness and professionalism made a positive impact on your experience. Offering services in multiple languages is important to us, and I'm glad it made communication easier for you. We appreciate your recommendation and are here if you need anything else!"
Jade Thompsen
October 21, 2026
"carlie is the best"
We responded:
"Thank you, Jade! I'm glad to hear that Carlie made such a positive impression. We're proud to have her on our team. Let us know if we can help with anything else!"
Ava Smith
October 21, 2026
"Amazing team!!"
We responded:
"Ava, thank you for the 5 stars! I'm happy to hear you think our team is amazing. We always strive to provide the best service possible. Let us know if we can help with anything else!"
carlie mcclellan
October 21, 2026
"Great team and service!!"
We responded:
"Thank you, Carlie! I'm so glad to hear you had a great experience with our team and service. We appreciate your feedback!"
c kurt
October 21, 2026
"Wonderful office!"
We responded:
"Thank you, c kurt! I'm happy to hear you think our office is wonderful. We appreciate your support!"
Cliff Kurt
October 21, 2026
"Roshini is a fantastic addition to the office! Thank you Erin and team!"
We responded:
"Cliff, thank you for taking the time to leave us a review! I'm happy to hear that Roshini has made such a positive impact. We appreciate your kind words and support. Feel free to reach out if you need anything else!"
Kia Smith-Reid
October 19, 2026
"Paola Luna was absolutely wonderful to work with! She was incredibly kind, patient, and helpful with several last-minute policy changes for a mutual client, and she handled everything quickly and professionally. I truly appreciate her responsiveness and willingness to help. 10 out of 10 — highly recommend Paola Luna at State Farm!
— Jacinta Smith-Reid
Mortgage Loan Processor | Highland Mortgage"
We responded:
"Jacinta, thank you for taking the time to leave us a review! I'm so happy to hear that Paola was able to assist you with the policy changes and that her professionalism and kindness made the process smooth. We truly appreciate your recommendation and support. Don't hesitate to reach out if you need anything!"
Marcela Lopez
October 9, 2026
"Paola was absolutely amazing! She was super sweet, incredibly informative, and genuinely cared about helping me. If you’re looking for a place where you’re treated like a person and not just a number, definitely call here and ask for Paola!
She helped me tremendously with my car insurance, and I honestly can’t thank her enough for taking the time to listen to me and help me through everything. Her kindness, patience, and willingness to help made such a difference. Great, great, great service! Thank you so much, Paola! You’re the best!"
We responded:
"Marcela, thank you for taking the time to leave us a review! I'm so happy to hear that Paola provided you with such wonderful service and made you feel valued. It's great to know she was able to assist you with your car insurance needs. We're grateful to have her on our team. Let us know if we can help with anything else!"
Mary Archibald
October 9, 2026
"I was rear-ended and filed a claim. The other person was found liable but there have been long delays and his insurance had still not paid the claim a few months later.
I visited Erin De Lira to try to understand what I could do. Erin was extremely helpful and contacted the liable person’s insurance to get a clear explanation of where we were so we could get this resolved. I can’t say enough about her patience, her knowledge, and her genuine, kind manner. Excellent experience!"
We responded:
"Hey, Marcela! Thank you so much for sharing your experience with Paola! It means a lot to know she made you feel heard, cared for, and comfortable throughout the process. We know car insurance can come with a lot of questions, and Paola genuinely enjoys helping people through them. We'll be sure to pass along your sweet comments to her! You're welcome to call or stop by anytime!"